Greenhouse & Relode Overview

Many customers use Greenhouse as their ATS in conjunction with Relode. This article will provide you best practices for leveraging both systems effectively and efficiently. 

Hiring Workflow

Below are best practices for leveraging both Greenhouse & Relode for each stage of the hiring journey

Opening Jobs in Relode

In order to receive candidates from the Relode network of recruiters, you need to create your open jobs in Relode. There are two ways you can do this:

  1. Enable the Greenhouse + Relode Connector
    • All open jobs in Greenhouse will show as pending in Relode 
    • You will need to add choose which jobs to mark as open in Relode and add additional details to the job that were not included in the job description
      • You can either do this by logging directly into Relode or notifying your CSM which of your pending jobs to open
  2. Manually create your jobs in Relode

Best Practice:

As a Greenhouse user it is recommended you leverage the Greenhouse + Relode connector.

Receiving Candidates from Relode 

When a qualified candidate is submitted to one of your jobs from the Relode crowd of recruiters, they will appear in your Relode account and you will receive a notification email from Relode.

You have two options on how these candidates can be transferred from Relode to your Greenhouse account:  

  1. Automatically via the Greenhouse + Relode Connector
    • When the connector is enabled all candidates from Relode will appear in your Greenhouse account 
    • The  Greenhouse + Relode Connector article has details on what data points transfer for each candidate
  2. Manually by copying & pasting the candidate information into your Greenhouse account
    • If you choose not to enable the Greenhouse + Relode Connector you will need to manually copy all the candidate information and manually create a candidate in your Greenhouse account

Best Practice: 

As a Greenhouse user it is recommended you leverage the Greenhouse + Relode Connector to transfer your candidates. This will save you time and ensure data accuracy for your candidates.

Providing Candidate Feedback 

Once you receive a candidate from Relode providing your feedback is critical to ensure you continue to receive quality candidates. This feedback is reviewed by your Job Manager and is also shared with the recruiter(s) who are working on your job in order to improve the types of candidates you receive. 

Without the Greenhouse + Relode Connector

If you do not enable the connector between Greenhouse & Relode, you will need to log directly into Relode and provide real time feedback on all Relode candidates within 24 hours of receiving the candidate

  1. In your Relode account, on the candidate profile choose the "thumbs up" or "thumbs down" to indicate if you like this candidate
  2. Add a feedback comment as to why you are giving this candidate a thumbs up or down - the more specific you can be the better 

With the Greenhouse + Relode Connector 

When you have the Greenhouse + Relode connector enabled, this allows specific information on the candidate profile in Greenhouse to be automatically updated in Relode in real time. This ensures the Relode Recruiters get feedback quickly and effectively. Here is what transfers from Greenhouse to Relode automatically: 

  • Greenhouse Stage Updates
    • If the candidate is declined, this includes the reason they were declined 
  • Greenhouse Interview Scorecard details and notes
  • Offer letter details 

Click here to walk through exactly how to optimize your workflow in Greenhouse.

Best Practice:

Provide feedback within 24 hours of receiving a candidate, and enable the Greenhouse + Relode Connector and use Greenhouse stages, scorecards and offer functionality.